Project Manager

You’re the CIO of a large Legal Services Provider (typically based in the UK or Australia) and it’s time to change. It’s time to become more process driven, to be more profitable, to deliver more of your legal services digitally. It’s time to implement ShareDo.

Once a CIO has made that decision our Professional Services team will work with their team to get ShareDo implemented and delivering value to their business. As part of that implementation lifecycle there will be Requirements workshops, playbacks, sprints, business change, user acceptance testing and

finally a hand-off to support.

We underpin that process with a bunch of different practices and processes; we are not wedded to a single methodology but rather to the mantra of continuous process improvement.

Depending upon the client initiative we are assisting with ShareDo implementations can be both big (10+ people in the project team) or small (part-time project team). At any one point we are running between 20 and 25 of these projects.

For our clients success looks like: quicker, more reliable, less costly implementations; easier business change and happy users; together with quicker realisation of business benefits .. simple!

For us success looks much the same with the addition of ensuring the professional services function delivers consistent profitability to the overall business.

The project management role is designed to ensure the successful implementation of ShareDo for both our clients and ourselves.

What You’ll Do:

• Overall commercial accountability for a project
• Resource management responsibility across a portfolio of projects
• Working within the Service Delivery customer engagement process and driving continuous improvement
• Managing finances, planning, risk and client stakeholders and relationships
• Proactively managing and communicating with clients to ensure a high level of customer satisfaction
• Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers

Who You Are:

• Clearly, we’re looking for not just an experienced Project or Programme manager but some with a capability to deliver successful projects!
• You’ll be strong on process, strong on change management, be a leader by example .. but a people person first and foremost.
• You will be someone who relishes a challenge, someone who is driven by the satisfaction of creating something unique and of value.
• You’re passionate about business change through technology and the possibilities that a product such as Sharedo can bring to business
• You will be experienced in delivering projects and bringing them in on time and above customer expectations.
• You will have attention to detail and have experience in project financial reporting.
• You will have an understanding of SaaS architecture, modern software methodologies and the ability to communicate effectively with technical teams and understand the complexities of a product
• You will have proven experience of managing projects using Agile methodologies and be capable of driving iterative delivery in a fast moving environment.
• You will have excellent communication skills and be able to liaise between cross-functional teams, stakeholders and clients with the ability to translate technical concepts into language understandable to non-technical stakeholders.
• You will have sharp analytical skills and be able to identify project risks, develop mitigation strategies and solve complex problems
• Lastly, the experience and education question. Frankly, we’re slightly ambivalent. The number of years’ experience is irrelevant compared to the variety and relevance of that experience