INTRO
If you are a DevOps Engineer who understand the automation, scaling and monitoring challenges in a SaaS (Software as a Service) product company and who is looking to take on a role owning the delivery of those solutions for a fast-growing organisation with amazing people then keep reading!
BACKGROUND
In 2015 Slicedbread launched an innovative technology application called Sharedo. Described as a work and case management product, the platform helps organisations define, execute, and manage work such as legal cases, exploration, project development, property management, help desk, ticketing systems and much more.
Since its introduction, we have successfully delivered Sharedo across many verticals – FTSE100 energy companies, media, and telecoms companies, and most significantly we have enjoyed considerable success in the legal market, having now deployed ShareDo into a number of the UK’s largest law firms.
In September 2018, we closed a round of series-A funding led by Sussex Place Ventures, the venture capital arm of the London Business School. Although the company has always been a profitable, self-funding company, this investment enabled us to accelerate our vision to make sharedo the de-facto work planning and management platform.
As a result, having maintained positive growth, and as we continue to grow rapidly, we are looking to expand our talented and experienced product design team.
THE PEOPLE
Everyone says this, but the people at ShareDo truly are our biggest asset. Why?
Every individual in the team is unique, they have a diverse range of skills and specialisms, but the one thing they all have in common is a desire to learn. Our industry is constantly evolving and let’s face it, it’s impossible to be an “expert” in everything. Our people learn from each other daily, there’s a desire to not only share knowledge, but to absorb it too. Every day, we learn from each other – and not just in a top-down senior to junior fashion – someone with 25 years’ experience will regularly learn new things from someone with 2.
For that to flourish the culture needs to enable it, and culture isn’t a tag line dictated from on-high, designed to attract new hires, it’s what happens organically around the people involved. You won’t find elitist types, cargo culters, or anyone suffering from the Dunning Kruger effect – we firmly believe that no-one can possibly know everything, and that there’s no such thing as a silly question. We have standards, sure, we have opinions, true – but they are weakly held, and everyone is open to new thinking.
The customer success team is made up of business solution architects, solution specialists, technical implementation consultants, customer success managers – all with various levels of expertise and experience – we have some with 25+ years’ experience, some with 10, and a handful of relatively new entrants to the world of software.
Aside from the tech and learning culture though – there’s a wild range of interests and outside specialisms. We’ve got cyclists, runners, skiers, snowboarders, video game players, movie fans, musicians, D&D players, Rubik’s cubers,, podcasters, streamers, and even a resident PhD in astrophysics.
WHO ARE YOU?
We are looking for a Senior DevOps Engineer to join our team and help us further automate the deployment, scalability and monitoring of our product platform to meet the needs we have as a growing SaaS company.
- In your current role you will have experience as a Devops engineer, you will be familiar with infrastructure deployment and configuration, application deployment, scalability challenges and how all of this can be monitored holistically.
- You have a view of what “good” looks like in this area and a vision for what “truly excellent” might be!
ROLE SPECIFICS
- This role will have you being a senior engineer in a growing DevOps team.
- Our technology stack is Microsoft, and we use Azure as our hosting platform, so you will be an expert in these areas.
- You will provide key inputs to the design and implementation of our DevOps toolset.
- You will be familiar with working using a Microsoft DevOps backlog, and self-organising to demonstrate progress of allocated work items.
Technical Expertise
- Understanding of the DevOps challenges faced by a SaaS software company and the tools and processes which can be put in place to effectively manage this.
- Expertise in the use of infrastructure-as-code to deploy and configure Microsoft Azure based SaaS solutions. Experience in the use of Pulumi would be an ideal, other toolsets such as Bicep or Terraform would be an advantage.
- Expertise in automation using Azure DevOps Pipelines, Azure CLI and PowerShell to drive the deployment of software, infrastructure, and PaaS services in Microsoft Azure.
- Expertise in Microsoft Azure, particularly in the DevOps required for solutions which use PaaS services and containers. Experience transitioning from an IaaS to PaaS architecture would be ideal.
- Experience with Entra. RBAC (role based access), Managed Identities and Zero-Trust. A Microsoft SC-900 certification would be an advantage.
- Experience with Open Telemetry and tooling that can consume, monitor and display this data
- Knowledge of secure software architecture, automated scalability, considerations, and limitations.
- Knowledge of secure networking and protection mechanisms.
- Integrations with Office365 for DMS (Document Management System), Authentication and OAuth flows.
Technical Delivery:
- Research and recommend tools and approaches to automate DevOps tasks
- Develop and maintain the processes and tools required to effectively develop, deploy and operate the ShareDo SaaS platform as we go through a period of growth and technology change.
- Define the monitoring and alerting thresholds that will allow us to effectively scale and secure the ShareDo platform.
Product design:
- Identify opportunities where ShareDo’s application and features can be improved to allow for more effective scaling, monitoring and operation.
Continuous Improvement:
- Demonstrate a continued improvement to our overall DevOps Processes to a set of defined KPIs.
What are you waiting for? Apply already.
If you’ve gotten this far and are still thinking “this is me!” then please drop us a line – Sharedo is the kind of place that amazing people like you deserve to work!