Intro
If you are an business solution architect, able to envision, design, and deliver compelling new solutions with a good eye for business benefit and change management, whilst wanting to make great money working at an amazing company, with amazing people, then keep reading!
Background
In 2015 Slicedbread launched an innovative technology application called Sharedo. Described as a work and case management product, the platform helps organisations define, execute, and manage work such as legal cases, exploration, project development, property management, help desk, ticketing systems and much more.
Since its introduction, we have successfully delivered Sharedo across many verticals – FTSE100 energy companies, media and telecoms companies, and most significantly we have enjoyed considerable success in the legal market, having now deployed ShareDo into a number of the UK’s largest law firms.
In September 2018, we closed a round of series-A funding led by Sussex Place Ventures, the venture capital arm of the London Business School. Although the company has always been a profitable, self-funding company, this investment enabled us to accelerate our vision to make sharedo the de-facto work planning and management platform.
As a result, having maintained positive growth, and as we continue to grow rapidly, we are looking to expand our talented and experienced product design team.
The people
Everyone says this, but the people at ShareDo truly are our biggest asset. Why?
Every individual in the team is unique, they have a diverse range of skills and specialisms, but the one thing they all have in common is a desire to learn. Our industry is constantly evolving and let’s face it, it’s impossible to be an “expert” in everything. Our people learn from each other daily, there’s a desire to not only share knowledge, but to absorb it too. Every day, we learn from each other – and not just in a top-down senior to junior fashion – someone with 25 years’ experience will regularly learn new things from someone with 2.
For that to flourish the culture needs to enable it, and culture isn’t a tag line dictated from on-high, designed to attract new hires, it’s what happens organically around the people involved. You won’t find elitist types, cargo culters, or anyone suffering from the Dunning Kruger effect – we firmly believe that no-one can possibly know everything, and that there’s no such thing as a silly question. We have standards, sure, we have opinions, true – but they are weakly held, and everyone is open to new thinking.
The customer success team is made up of business solution architects, solution specialists, technical implementation consultants, customer success managers – all with various levels of expertise and experience – we have some with 25+ years’ experience, some with 10, and a handful of relatively new entrants to the world of software.
Aside from the tech and learning culture though – there’s a wild range of interests and outside specialisms. We’ve got cyclists, runners, skiers, snowboarders, video game players, movie fans, musicians, D&D players, Rubik’s cubers, podcasters, streamers, and even a resident PhD in astrophysics.
Who are you?
We’re looking for experienced business solution architects to join the professional services team to own client solutions and drive forward a particular solution area (we call these accelerators).
- In your current role you are regarded as the functional expert in a particular solution domain; be that real estate, disputes, insurance claims processing, corporate law, debt recovery or insolvency. You have a proven track record in designing and delivering innovative solutions for that domain.
- You have a view of what “good” looks like in this area and a vision for what “truly excellent” might be!
- A “do’er” by nature, you are results driven and able to get stuff done; both by rolling your sleeves up yourself but also by bringing people along the journey with you. You are equally happy presenting at board level as you will be designing and implementing a process flow.
- You are someone who relishes a challenge, driven by the satisfaction of creating something unique and of value. Creating “truly excellent” won’t necessarily be easy.
- You are passionate about business change through technology and the possibilities that a product such as ShareDo can bring to business.
The Role
This is multi-faceted role that encompasses:
- Implementation Consulting
- working with clients to map their business requirements and processes to the “sharedo” way of working;
- having a delivery focus and commercial awareness to ensure delivery adheres to plan and estimates are met;
- working through the entire implementation lifecycle; from initial requirements workshops, through configuration and one to training;
- configure “work types” through the application and mentor clients as to how they do this themselves;
- configure forms, workflows and document templates in a low code environment;
- support sales through product demonstrations and the creation of prototypes.
- Enterprise / Solution Architecture
- Understanding how ShareDo fits into a clients wider Enterprise Architecture and making recommendations for integration and data architectures
- Product Management
- Feeding your unique knowledge of customer requirements into the product roadmap and designing core product where appropriate.
- Change Management
- ensuring the successful adoption of sharedo across our clients through training, mentoring and evangelism.
The Hiring process
- You get sent this job ad, you read it and can’t wait to apply.
- We invite you to a Teams call with one of our Professional Services team who will run through the basics with you.
- We invite you back for a more detailed interview (usually with the CCO) and introduce you to the founders.
- We make you an offer.
- You accept.
- You tell everyone how great your new job is.
- Your friends come and join you and you earn a sweet referral bonus.
THE MAIN INTERVIEW
Interviews are always quite intense and stressful experiences (we’re probably as nervous as you!), but we don’t want you to worry or stress about it. Come along and just expect to talk about what you’ve done and the things you already know about.
You’ll be asked questions that go deeper and deeper into your experience, so that we can determine the breadth and depth of what you know, and what unique skills you might bring to the team.
During the course of that interview, remember that you’re also interviewing us – so feel free to come armed with deeply probing questions of your own to work out if we’re a good fit for you as well!
ADVICE
Don’t dress up – just come along, relax, have a chat and be yourself. We like to think we’re a friendly bunch.
Package and work style
You would be based at our offices in lovely Alderley Edge in Cheshire, but we offer a flexible working policy. Flex the times you start/finish as needed, work from the office or at home – whatever suits you. The only caveat is the “flexible working” isn’t fully remote though – we are a collaborative bunch and remote tech only gets us so far – we typically like to gather in groups at least once a week, at the office, so we can whiteboard ideas, pair face to face, and, frankly, we just like to see you occasionally to say Hi in person.
Given Sharedo is such a large platform, and there is a learning curve, you should plan for your first month to be able to visit the office at least 3 days per week so we can onboard you and get you up to speed successfully.
Package wise, we offer an employer pension, BUPA medical cover (with the option to extend to your family), life insurance, critical illness cover, and of course a salary. The salary range is negotiable depending on experience and skill set.
What are you waiting for? Apply already.
If you’ve gotten this far and are still thinking “this is me!” then please drop us a line – Sharedo is the kind of place that amazing people like you deserve to work!